Your privacy is our priority. This document transparently explains how 33malaysia collects, uses, stores, and protects your personal data as a member of our platform.
Every privacy decision at 33malaysia is made on the basis of these six core principles, ensuring your data remains safe and protected at all times.
All personal data and financial transactions on 33malaysia are protected with 256-bit SSL encryption. Your sensitive information cannot be accessed by any unauthorized party.
33malaysia only collects data that is strictly necessary to manage your account, process transactions, and meet legal requirements. No excess data is collected.
Your personal data will not be sold, rented, or shared with any third party for marketing purposes without your explicit consent. This is a commitment we will never compromise on.
You have the full right to access, correct, or request the deletion of your personal data at any time through the 33malaysia support team, available 24 hours a day.
33malaysia operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection regulations. Legal compliance is our absolute priority.
We don't hide how your data is used. This Privacy Policy is written in clear, plain language so every member fully understands their rights and protections.
Note: This Privacy Policy describes the privacy practices of 33malaysia and applies to all users of our platform, including the website and mobile app. By using the 33malaysia platform, you agree to the terms set out in this document.
33malaysia ("we", "our platform") is committed to protecting the privacy and data security of all members and users of our platform. This Privacy Policy explains in detail how we collect, use, disclose, store, and protect your personal information when you use the 33malaysia website at 33malaysia.pro or our mobile app.
We understand that trust is the foundation of the relationship between an entertainment platform and its users. That is why we never take your privacy lightly — every decision we make regarding personal data is handled with care and responsibility. This policy is written clearly so that you, as a 33malaysia member, know exactly what happens with your information.
If you have any questions after reading this document, the 33malaysia customer support team is available via live chat on the platform 24 hours a day, 7 days a week.
33malaysia collects your personal data through several means. The following are the categories of data we may collect:
2.1 Data You Provide Directly to Us:
2.2 Automatically Collected Data:
2.3 Financial and Transaction Data:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Data | Name, IC, date of birth | Account verification & KYC |
| Contact Data | Email, phone number | Communication & security |
| Financial Data | Bank account, transaction history | Payment processing |
| Technical Data | IP, device type, session logs | Security & improvement |
| Gaming Data | Wagering history and wins | Compliance & auditing |
The personal data we collect is used specifically for the following purposes:
We will not use your data for any purpose other than those stated above without first obtaining your consent, or unless permitted by applicable law.
33malaysia processes your personal data on the following lawful legal bases:
33malaysia does not sell or rent your personal data to any third party. However, in certain situations, we may need to share your data with the following parties:
All third parties who receive your personal data from 33malaysia are required to protect that data to a standard equal to or higher than our own data protection standards.
33malaysia employs robust technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure:
Data Retention Period:
33malaysia retains your personal data for as long as your account is active or as long as necessary for the purposes described in this policy. Following account closure, certain data may be retained for a specified period in accordance with legal and audit requirements — typically not exceeding seven (7) years — before being securely deleted or anonymised.
33malaysia uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of some parts of the 33malaysia platform.
As a 33malaysia member, you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete personal data in your account.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data in certain circumstances while a dispute or request is being handled.
To exercise any of the above rights, please contact the 33malaysia support team via live chat on the platform. We will process your request within 30 business days.
The 33malaysia platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children or individuals under the age of 18.
If we become aware that personal data has been collected from someone under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are encouraged to contact our support team right away.
In the course of its operations, 33malaysia may process or store your personal data outside Malaysia, particularly when using third-party service providers operating in other countries.
When such cross-border data transfers occur, 33malaysia ensures that adequate protections are in place, whether through binding data transfer agreements, recognised standard protection mechanisms, or adequacy assessments of data protection in the recipient country. We will not transfer your data to any country that does not provide a level of protection equivalent to Malaysia's PDPA without appropriate safeguards.
33malaysia reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform operations. Any material changes will be communicated to members via in-platform notifications or email to the address registered on your account.
The "Updated" date at the top of this document will always reflect the date of the latest revision. We encourage you to review this page periodically. Continued use of the 33malaysia platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 33malaysia handles your personal data, please contact us through the following methods:
We take every privacy-related complaint seriously and will investigate and respond to all enquiries within a reasonable timeframe. If you are not satisfied with our response, you have the right to refer your complaint to the relevant Personal Data Protection Commissioner in your country.
For requests relating to your rights (access, correction, deletion), please include sufficient proof of identity in your communication so we can process your request securely and accurately.
Register your 33malaysia account today and play with peace of mind. Your data is fully protected, transactions are secure, and your gaming experience is always safeguarded.